125 Customer Service Quotes to Motivate & Inspire Your Best

Seeking customer service quotes?

Ready to improve customer relations?

It’s good business!

Here you’ll find over a hundred inspiring and motivating quotes, plus:

• Funny customer service quotes.
• Customer service quotes for employees.
• Excellence in customer service quotes.
• Customer service quotes from Walt Disney and Disney movies.
• Steve Jobs on wowing the customer.

So much to explore. Let’s go!

Inspirational Customer Service Quotes

Every quote in this article will inspire you to improve customer relations. The section below is just a start!

Make a customer, not a sale.
~ Katherine Barchetti

He profits most who serves best.
~ Arthur F. Sheldon

Well done is better than well said.
~ Benjamin Franklin

Customer service is the new marketing.
~ Derek Sivers

I won’t complain. I just won’t come back.
~ Brown & Williamson Tobacco Ad

The customer’s perception is your reality.
~ Kate Zabriskie

Every great business is built on friendship.
~ JC Penney

There are no traffic jams along the extra mile.
~ Roger Staubach

Never underestimate the power of the irate customer.
~ Joel Ross

When the customer comes first, the customer will last.
~ Robert Half

People expect good service but few are willing to give it.
~ Robert Gately

Simplicity and good customer service will win every time.
~ Richard Branson

To keep a customer demands as much skill as to win one.
~ American Proverb

Your most unhappy customers are your greatest source of learning.
~ Bill Gates

Customer satisfaction is worthless. Customer loyalty is priceless.
~ Jeffrey Gitomer

Zappos is a customer service company that just happens to sell shoes.
~ Tony Hsieh

If you don’t genuinely like your customers, chances are they won’t buy.
~ Tom Watson

Nobody cares how much you know, until they know how much you care.
~ Theodore Roosevelt

I have learned a great deal from listening carefully. Most people never listen.
~ Ernest Hemingway

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
~ Donald Porter

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
~ Susan Ward

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
~ Sam Walton

Motivational Customer Service Quotes

Not motivated yet? Here are more quotes to spur you to action.

Good service is good business.
~ Siebel Ad

Don’t find fault. Find a remedy.
~ Henry Ford

Make the customer the hero of your story.
~ Ann Handley

Good leaders must first become good servants.
~ Robert Greenleaf

Customers are an investment. Maximize your return.
~ Unknown

Let me pass, I have to follow them, I am their leader.
~ Alexandra Ledru-Rollin

Serve your customer to make your company strong.
~ Anonymous

Customer service isn’t a department, it’s a philosophy!
~ Shep Hyken

Focusing on the customer makes a company more resilient.
~ Jeff Bezos

If we don’t take care of our customers, someone else will.
~ Unknown

Customer service is not a department, it’s everyone’s job.
~ Ken Blanchard

It’s easier to love a brand when the brand loves you back.
~ Seth Godin

Good customer service costs less than bad customer service.
~ Sally Gronow

Maybe ‘Customer Service’ should be more than one department.
~ SAP Ad

The customer experience is the next competitive battleground.
~ Jerry Gregoire

Customers who don’t get support become someone else’s customers.
~ Brigade Ad

A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
~ Dave Kerpen

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
~ Doug Warner

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
~ Tom Peters

More quotes that motivate.

Funny Customer Service Quotes

Humor in the workplace is important! Here are a few quotes explaining why your team needs these funny quotes.

One of the best ways to deal with stress in your life is through humor. Humor in the workplace can lead to more productive workers, which enhances profitability.
~ Pattie Gibson-Odgers

Do you talk funny throughout the rest of your talk? This helps you to engage as many of the customers as you can on a personal level. If you look like you’re enjoying it and you look happy, chances are other people will start to as well.
~ David Nihill

One of the top ways CSRs can deal with stress is through humor. Exposing yourself to humor and determining the nature of your own sense of humor is the initial step in using this approach to cope with stress. When you laugh, it helps reduce muscle tension, release anger, deal with the unexpected, and increase your sense of overall joy.
~ Pattie Gibson-Odgers

Getting a quick laugh can be a great way to lighten the mood. Move forward from there with an anecdote or a personal story. This should establish affinity. It should tell them who you are, what your passion is, and why they should have your passion, too.
~ David Nihill

Now here are those funny customer service quotes to inspire and share.

Your satisfaction is our top priority. So if you could try to act really satisfied, that would be a big help.
~ Randy Glasbergen

Swallowing your pride occasionally will never give you indigestion.
~ Unknown

Customers are like teeth. If you don’t take care of them they go away one by one until there are none.
~ Jerry Flanagan

Customer: A person who indirectly pays for all your vacations, hobbies, and golf games and gives you the opportunity to better yourself.
~ Unknown

Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.
~ Marilyn Suttle

Thank you for calling customer service. If you’re calm and rational, press 1. If you’re a whiner, press 2. If you’re a hot head, press 3,
~ Randy Glasbergen

We treat our customers like our best friends. You don’t route your best friend’s call to an automated system!
~ Derek Sivers

If you’re not serving the customer, your job is to be serving someone who is.
~ Jan Carlzon

Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
~ Stew Leonard

Although your customers won’t love you if you give bad service, your competitors will.
~ Kate Zabriskie

The only thing worse than training employees and losing them is not training them and keeping them.
~ Zig Ziglar

The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.
~ Derek Sivers

There’s no such thing as ‘hard sell’ and ‘soft sell.’ There’s only ‘smart sell’ and ‘stupid sell.’
~ Leo Burnett

Deep down, we believe that the problem put simply, is THEM. They, of course, believe WE are the problem.
~ Unknown

Right or wrong, the customer is always right.
~ Marshall Field

Who picked, ‘I can’t get no satisfaction’ to be our on-hold music?
~ Randy Glasbergen

I used to be a sympathetic human being until I started working at a call center.
~ Unknown

Thank you for calling technical support. This call may be monitored so we can play it back at company parties for laughs.
~ Randy Glasbergen

Opportunity is missed by most people because it is dressed in overalls and looks like work.
~ Thomas Edison

A shoe without sex appeal is like a tree without leaves. Service without emotion is like a shoe without sex appeal.
~ Unknown

A satisfied customer — we should have him stuffed!
~ Basil Fawlty

Sales without customer service is like stuffing money into a pocket full of holes.
~ David Tooman

I don’t like customer service, because I don’t believe the customer should have to pay and help out too.
~ Jarod Kintz

Customers are like teeth. Ignore them and they’ll go away.
~ Jerry Flanagan

If you have a job without aggravations, you don’t have a job.
~ Malcolm Forbes

I empathize with women in their high heels so I’ll be there in my kilt and T-shirt and I’ll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.
~ Marc Jacobs, Fashion Designer

You know your business model is broken when you’re suing your customers.
~ Paul Graham

When a customer has a complaint, use the Italian Momma method: Think of your customer as the little bambino that took a spill on the sidewalk. Channel your inner Italian mother and shower your customers with attention and genuine concern when they come to you with an issue. Just as the bambino who survived his tumble largely unscathed, a customer’s perspective of the situation will wind up getting reset. Essentially, the mountain shrinks into a molehill.
~ Micah Solomon

Keep smiling with these smile quotes.

Excellence in Customer Service Quotes

The quality of your customer service is critical. Here are some pointed reasons to improve yours.

Quality is job one.
~ Ford Company

Always do more than is required of you.
~ George Patton

Unless you have 100% customer satisfaction, you must improve.
~ Horst Schulz

Without great employees you can never have great customer service.
~ Richard F. Gerson

Your customers expect your entire operation to revolve around them.
~ SAP Ad

Repeat business or behavior can be bribed. Loyalty has to be earned.
~ Janet Robinson

Washrooms will always tell if your company cares about its customers.
~ Unknown

Be everywhere, do everything, and never fail to astonish the customer.
~ Macy’s Motto

The first step in exceeding your customer’s expectations is to know those expectations.
~ Roy H. Williams

One customer well taken care of could be more valuable than $10,000 worth of advertising.
~ Jim Rohn

All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.
~ Jeff Bezos

It never ceases to amaze me that companies spend millions to attract new customers (people they don’t know) and spend next to nothing to keep the ones they’ve got! Seems to me the budgets should be reversed!
~ Tom Peters

Customer Service Quotes for Employees

Here’s a collection of quotes perfect to inspire those who deal directly with customers.

Politeness goes far, yet costs nothing.
~ Samuel Smiles

Nothing is so contagious as enthusiasm.
~ Samuel Taylor Coleridge

Seek first to understand. Then to be understood.
~ Stephen Covey

You never get a second chance to make a first impression.
~ Will Rogers

The only purpose of ‘customer service’ is to change feelings.
~ Seth Godin

The quality of our work depends on the quality of our people.
~ Unknown

A customer service apology is stronger with a personal touch.
~ Shep Hyken

Go beyond merely communicating to ‘connecting’ with people.
~ Jerry Bruckner

Customer complaints are the schoolbooks from which we learn.
~ Unknown

Our attitude towards others determines their attitude towards us.
~ Earl Nightingale

The most important thing in communication is hearing what isn’t said.
~ Peter Drucker

Treat every customer as if they sign your paycheck … because they do.
~ Unknown

Customers long to interact with — even relate to — employees who act like there is still a light on inside.
~ Chip Bell

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
~ Unknown

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
~ Maya Angelou

It’s better to hang out with people better than you. Pick out associates whose behavior is better than yours and you’ll drift in that direction.
~ Warren Buffett

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect, or engineer.
~ Dale Carnegie

Stay on the bright side with these positive quotes.

Customer Service Quotes from Walt Disney

Disney companies are known for their excellent customer service. And it all started with a mouse! Um, I mean with Walt Disney 😉

Walt inspired and encouraged employees to take pride in their work.

As the tale goes, when Disneyland was under construction, Walt asked a worker what he was doing. The reply: “Laying bricks.” Walt told him, “No. You are building a castle!”

Here are a few of his quotes to inspire better customer service – which at times, can seem like an impossible dream!

If you can dream it you can do it.
~ Walt Disney

It’s kind of fun to do the impossible.
~ Walt Disney

I like the impossible because there’s less competition.
~ Walt Disney

The way to get started is to quit talking and begin doing.
~ Walt Disney

The difference between winning and losing is often not quitting.
~ Walt Disney

You are at your most vulnerable only when people speak of your greatness.
~ Walt Disney

Do what you do so well that they will want to see it again – and bring their friends.
~ Walt Disney

You might also enjoy these famous success quotes.

Customer Service Quotes from Disney Movies

Even Disney movies can inspire better service.

Be our guest, be our guest,
Put our service to the test.
~ Lumiere, Beauty and the Beast

A little consideration, a little thought for others, makes all the difference.
~ Eeyore, Winnie the Pooh

The problem is not the problem. The problem is your attitude about the problem.
~ Jack Sparrow, Pirates of the Caribbean

The flower that blooms in adversity is the most rare and beautiful of all.
~ The Emperor, Mulan

Venture outside your comfort zone. The rewards are worth it.
~ Rapunzel, Tangled

Just because it’s what’s done, doesn’t mean it’s what should be done.
~ Cinderella, Cinderella

Always let your conscience be your guide.
~ The Blue Fairy, Pinocchio

Find more quotes from movies in these Halloween quotes.

Steve Jobs Quotes on a Great Customer Experience

How does Apple create such loyal customers? To the late Steve Jobs, an important aspect of the customer experience is providing exactly what they need, before they even know what that is.

Here are his thoughts on outstanding customer service through product development.

Everything starts with a great product.
~ Steve Jobs

You’ve got to start with the customer experience and work backward to the technology.
~ Steve Jobs

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.
~ Steve Jobs

We think that our job is to take responsibility for the complete user experience.
~ Steve Jobs

This is what customers pay us for – to sweat all these details so it’s easy and pleasant for them to use our computers.
~ Steve Jobs

Even a great brand needs investment and caring if it’s going to retain its relevance.
~ Steve Jobs

It’s not about pop culture, and it’s not about fooling people, and it’s not about convincing people that they want something they don’t.
~ Steve Jobs

I want it to be as beautiful as possible, even if it’s inside the box.
~ Steve Jobs

You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.
~ Steve Jobs

You might also enjoy these Steve Jobs quotes on creativity.

Final Thoughts

I hope these quotes have inspired a strong customer service culture at your company.

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