78 responses

  1. Jimmy Curation Services
    March 9, 2012

    Thanks L.

    This looks comprehensive.
    Appreciate the hard work you have done to keep this simple and useful.

    I have it printed out,
    and making nice timeline pics is on my to-do list…..

    ==>J

    • Louise Myers
      March 9, 2012

      There’s so much going on with the Timeline changes for business pages. We have to change a lot of our strategy now. More info on Facebook Timeline fan pages is coming! Thanks for your comment.

  2. Stacey
    March 9, 2012

    Thanks for the detailed directions. I found the cover photo the easy part, but had no clue what to do about the other pieces and parts. As always, you make it seem so much less intimidating!

    Thanks for sharing your expertise with us.

    Stacey

    • Louise Myers
      March 9, 2012

      Stacey, I’m so glad you found this helpful. Thanks for your comment! And I can’t wait to see your Fan Page!

  3. Peter Gehr
    March 10, 2012

    Very useful tips for the new Facebook look. Thank for sharing.

    • Louise Myers
      March 11, 2012

      Thanks Peter. Best of luck with your FB Page!

  4. Anya
    March 31, 2012

    Great article it really helped thank you.

    • Louise Myers
      March 31, 2012

      Thanks for your comment! I’m glad this helped with your custom tab images.

  5. Peter Hall
    April 8, 2012

    Louise,
    I do not see either of the two pop-up boxes when I click on the pencil icon, after hovering over the tabs. The only choices I have is top edit existing content of that tab OR removing the tab content. Got a suggestion?

    • Louise Myers
      April 10, 2012

      Could have been a temporary glitch – FB is having lots of those these days. If the problem continues, send me a screen shot so I can see what’s happening. I haven’t heard of this issue. I’ll try to help if I can!

    • Louise Myers
      April 11, 2012

      Peter, do you see where to change the tab image on the “Tab Settings” page, as I described to Jonnie below? I am hoping this option is available to you.

  6. Rob
    April 11, 2012

    Hi Lousie,
    Thanks for these great tips. I have a question. Your article says that you can not edit the Tab for Events but I have seen many sites that have the events page with a custom Tab. How are they doing this? I can not figure it out.

    Thanks

    Rob

    • Louise Myers
      April 11, 2012

      I’m not savvy with Events tabs. Facebook had said the thumbnail isn’t alterable for Events. I’ll look into it.

  7. Rob
    April 11, 2012

    BTW.. I just have the ugly “31″ there.

    Thanks.s

  8. Jonnie Fox Flanagan
    April 11, 2012

    Dear Louise: I have the same issue as above poster Peter Hall. Tried to screenshoot it for pasting here but not playing nicely. I have one option – “remove” and that’s it. I’ve refreshed, rebooted, etc. so not sure why I can’t edit my CTI’s. Please let us know if you find any info on this as your article was soooo helpful and I was encouraged….until I couldn’t accomplish it. :-(

    • Louise Myers
      April 11, 2012

      Not sure what’s happening on your Facebook tab image Edit Settings, but fortunately there is another way to edit them. When you’re logged in as an Admin, visit the tab in question and click on the small blue word Settings at the top. Tab Image is the second thing from the top, and Tab Name is second from the bottom. Please let me know if this works! *crossing fingers*

  9. Rob
    April 11, 2012

    yes me too. I also tried looking for the settings under the Tab and I do not see a “small blue word” Settings. I can send you a screenshot if you like. I have a mac.. could that be the issue?

    Thanks..!

    • Louise Myers
      April 11, 2012

      When you go to your tab, do you see something like on this screenshot? http://louisem.com/wp-content/uploads/2012/03/facebook-fan-page-add-tab-7.jpg
      Right under my Page Name it says Admin Tab Options, then to the right of that, Stats Settings. You want to click on Settings, if you see it.

      I’m also on Mac and using Firefox. Could it be a browser issue??

  10. mattlewis
    May 29, 2012

    Hi. I find this post helpful, but when I scroll over each tab the edit pencil icon isn’t showing — only the + for notes, videos, groups, etc. Why is the edit pencil icon not showing? Thanks!

  11. mattlewis
    May 29, 2012

    The edit pencil is only showing up for likes and events. On the blank tabs, it won’t pop up.

  12. Nin
    May 29, 2012

    Hi Louise,

    I’ve tried to rename the Likes Icon for a “call to action” word but on the edit pencil icon it doesn’t give me an option to set a custom tab name? Even when I try reordering the like icon by switching it to the end.

    Thanks!

    • Louise Myers
      May 29, 2012

      As far as I know, Photos, Videos, Notes, Likes, and Events are not editable. Only custom tabs that you’ve added can have a custom image and wording.

  13. Sheikh Danish Ejaz
    June 7, 2012

    I am trying to do this but so far i am unsuccessful. I am the creator of a page and i cannot create apps/tabs in them?

  14. Rosa Perry
    June 8, 2012

    Louise, I just love reading all your hints, posts and instructions……I just wanted to say
    ♥ Thank You ♥. You are inspiring!

    • Louise Myers
      June 8, 2012

      Rosa, thanks so much for your comment! You made my day :)

  15. Rebecca Livermore
    June 14, 2012

    Excellent tutorial, Louise! I’m going to definitely give this a try this weekend.

    • Louise Myers
      June 14, 2012

      Glad to hear it, Rebecca! Come back and post your URL so we can check out your new custom tab images!

  16. debbi
    July 10, 2012

    Where are you getting this?
    No where on the pencil icon on the “app” or “tab” or whatever it is called now do I see:
    “Remove the App”, or “add a Custom Tab Image” or set a “Custom Tab Name”, or anywhere to click “Change”. I get a list that FB has decided I can chose from: Notes, Map, Subscribers….

    • Louise Myers
      July 10, 2012

      Hi Debbi!
      If you’re clicking on the pencil icon of a tab thumbnail that can NOT have a custom thumbnail (Videos, Notes, Likes, and Events) it will only show a list of tabs you can swap position with.
      If you’re clicking on the pencil icon of a CUSTOM tab thumbnail that CAN have a custom thumbnail, under the list of tabs you’ll see:
      Remove from Favorites
      Edit Settings (click this one!)
      Link to this Tab
      Uninstall App

      I hope this helps.

  17. Guy
    August 12, 2012

    Great article! But how do you create a tab with image and link directly to your regular site? Thanks.

    • Louise Myers
      August 12, 2012

      The tab images aka thumbnails as discussed here can only link to Facebook tabs. If you know HTML, you can link to your website from the tab.

  18. Wilco
    September 21, 2012

    Hey Louise!

    Great tutorial! However, if you really want to take these custom pages to the next level, I’d suggest doing more with them than just using these icons :) There are loads of things to do on the tabs themselves (e.g. viral sweepstakes, viral coupons etc).

    There are many tools out there, although many of them charge a monthly fee. I’m using a WordPress plugin called WP4FB 2.0 – this way there aren’t any recurring costs :)

    All the best!

    • Louise Myers
      October 4, 2012

      Thanks Wilco, yes there are loads of resources to choose from for FB tabs. No recurring costs is a good thing!

  19. Kristi
    September 26, 2012

    Hello, I found your site very easy to navigate and understand. Thanks for posting your info.

  20. Colin Willsher
    October 12, 2012

    Hi,

    For everyone still struggling with changing the tab icon (at least for the Events tab) on Facebook. I think I have the answer…

    I did this the other day, almost by accident and then went to change it today and couldn’t see how to do it – hence I found this blog! After some prodding I’ve now sussed it out again and it’s really easy – just not at all obvious. And the Facebook ‘Help’ still says it can’t be done!

    Click on your events tab and click on an event. If you don’t have an event entered yet, create one. Now, top left of the page, you should see the tab image. Hover over it and a link will flash up saying “Change Event Photo”. You can now click on this to upload a new image.

    If you found this useful, do me a favour and ‘Like’ my pages at: https://www.facebook.com/colinwillsher.2bMedia

    And follow me on Twitter: @2bMedia

    Good luck!

    • Louise Myers
      October 12, 2012

      Wow, great sleuthing Colin, thank you!

    • Louise
      December 11, 2012

      Hi Colin, v ‘un pc’ but I could kiss you! I have wasted nearly all of today trying to find some explanation of how to change this tab thumbnail. Thanks to Louise who started the conversation and to you for navigating your way around and finding out this secret.

      • Colin Willsher
        December 11, 2012

        Thanks Louise(s), I’m flattered! :)

        Just one thing I noticed the other day and that is, the Events image is likely to revert every time you add a new event, so you may need to keep your desired image handy and reload it each time.

  21. SLeigh
    October 16, 2012

    Hi,

    Question- How do people get added under the favorites tab. And can they be added without you choosing them to be there?

    • Louise Myers
      October 18, 2012

      Hi! Go to Manage Page… Edit Permissions… Featured. You can pick the Likes to feature on your page, or else they’ll just rotate among all the pages your page has Liked.

  22. anacuenca
    November 14, 2012

    Great Job! Thanks for the time! I share it on my fb page!

    • Louise Myers
      November 14, 2012

      Thanks for visiting Ana!

      • anacuenca
        November 22, 2012

        I did everything you said. Only want they allowed to change the other tabs… maybe soon? I also hate the fact that the apps does not appear on the phone app. Not good. I missing Newsletters subscribers because of this! do you is facebook will change this at any given time?

        Here is my page. If you have a recomendation, just let me know. https://www.facebook.com/Cuenca.Cigars.Hollywood

      • Louise Myers
        November 23, 2012

        They’ve recently enabled sharing on mobile, so we can hope they’re working on all the features!
        Louise Myers recently posted..Get More Facebook Engagement with These Easy Tips!My Profile

  23. matthewcastrigno
    November 14, 2012

    Hi Louise,
    Thanks for posting this very helpful information regarding image sizes. I was excited to read about changing app icons but was bummed out when I tried to do it. Clicking on the pencil did not give me the option to “Edit Settings” only to move the icon. Is this a feature that no longer exists? Facebook help pages only say the developer of an app my have choosen to not make the icon editable. I was trying to edit the like icon as in your example. I am using this on a business page (Idaho Resort Rentals) – is that any different? Anything you can share is appreciated! Thank you!

    • Louise Myers
      November 14, 2012

      Hi Matthew,
      Well that’s a bummer! On my business page, I can change all the app icons except photos, likes, notes and events. I have an assortment of 5 different app developers represented. I’m not sure what’s going on with your page, but if I discover anything, I’ll contact you through Facebook.
      Louise Myers recently posted..How to Beat Facebook Edgerank: NEW Get NotificationsMy Profile

  24. amy hartman
    January 8, 2013

    Thanks so much for your tutorial. I made up some custom tab images in photoshop and saved them as jpegs and I have them uploaded.. and they are blinking!? As in the text is literally blinking. I didn’t mess with html or anything… just used a simple font on a solid background. Any thoughts? http://www.facebook.com/TheJonHartmanPhotographyCo

    • Louise Myers
      January 8, 2013

      Wow – I didn’t know that was possible! It looks like you created animated gifs – but you say you made jpegs. The fonts also look “jaggy” / bitmapped. Are you sure these are RGB Mode?
      Louise Myers recently posted..Set up a Facebook Fan Page App to Send Fans to your Website!My Profile

  25. BJ Lantz
    January 29, 2013

    Hope you can help…I have created custom tab icons to use and when I went to follow your instructions, this is what I have run into… Seems like it should be straight forward, except for the fact that for one thing, I can only see 2-1/2 of my boxes on the top row, and I only get the pencil on the “Likes” box and it only gives me a blank box that does nothing when clicked. The others give me nothing that helps when I click on the + icon on them (still, not pencils there). Here is a screen capture of what I am getting: http://creative.bjlantz.com/the-art-life-of-bj-lantz/fan-page/

    And, if I go up under “edit Page”> “Update Info”> “Apps” I only get Photos, Events, Video and the option to add Notes, but no other way to add anything.

    I have looked at this fan page, logged on as Admin from both Mozilla and Safari, same thing.

    What am I missing here??? Help please~ Would much appreciate!!! Thank you!

  26. BJ Lantz
    January 30, 2013

    Sorry ~ this is the link I should have posted above to the screen capture:

    http://creative.bjlantz.com/wp-content/uploads/2013/01/BJLantzFanPage.jpg

  27. Kathryn A
    February 12, 2013

    Does anyone else have a problem with the apps taking a looooong time to load?

  28. Kirrilee Johnston
    April 10, 2013

    Hi Louise,
    Great stuff thank you, I do have a query though. I would like to include a tab image inviting people to like my page but am confused about the app it should be on. I mean if someone were to click on it, where would they be directed to? I already have my webpage as an app. I really just want the image asking for the like.
    I hope you can help : )
    Thank you.

  29. Candice
    April 10, 2013

    Good Evening Louise, I need help as I am NOT very computer smart at all lol I just created my first what I call my business page, because I AM selling a product.. I too created my only tab which is an order form, everything turned out perfectly on it.. Only problem is, the image *pink little cart with the words Order Here* so cute :) didn’t show up on the tab… I tried many times to resize it, and tried different images and so far nothing works! I REALLY would love to keep my cute little cart for my order form tab, I just cant get it to attach :( You can find me on facebook under Candice Steele Jewelry Candles Rep Thanks for taking the time to read this and I hope you have a great night!

    • Louise Myers
      April 12, 2013

      Hi Candice,
      Your form looks nice, but you really shouldn’t be asking for credit card info on a Google Form. They’re not secure, and your client’s data could be compromised.

      I don’t get into ordering on Facebook, but I’m pretty sure you can do it with a Heyo membership.
      Louise Myers recently posted..Tips for Small Business: What’s Your Why?My Profile

  30. Cindy Paterson
    April 28, 2013

    Thanks SO much for this tutorial. I’m still having a problem, however. Every time I try to upload a graphic to my tab, it won’t allow me to do so. Apparently, they are no longer resized automatically, and MUST be 111×74 pixels. I got one image to 110×73, and it simply won’t work. Any hints?

    Thanks!!

    Cindy

  31. Ador
    May 29, 2013

    Dear Ms. Louise,

    Do you have any topic regarding the disabling the LIKES of PHOTO until visitor LIKES the PAGE?

    Best Regards,

    • Louise Myers
      May 29, 2013

      Hi Ador!
      You can set up a fan-gate, but if a user sees one of your photos in their feed, it won’t disable “liking” it.

      I don’t have a post on fan-gates yet, but I should add one!
      Louise Myers recently posted..How to Claim Your Facebook Page URL / Vanity URLMy Profile

  32. Allen
    June 5, 2013

    Hey!!!

    This worked very well. Thank you so much for explaining this. I was looking all over and your tutorial was by far the most intuitive. I made some cool tabs after looking at other bands pages to see what they should look like.

    facebook.com/thenoblesband

    Thanks for all the help!

    Allen – the Nobles

  33. Paul
    June 7, 2013

    Hi Louise,

    I seem to be having the same problem that a few people posting on your website have experienced over the past few months. I can’t seem to edit or customize my extra tabs under the cover photo on Facebook. Instead of a pencil icon appearing in the top right hand corner of the blank tab boxes, all I can see are + icons. The drop down menu that appears to edit settings is also limited and doesn’t have all the functionality you have talked about. Not sure whether this is an intermittent Facebok issue or laptop or browser problem. I’d appreciate any advice that you could provide me with here. Thanks.

    Regards,
    Paul

    • Louise Myers
      June 8, 2013

      The items under the cover photo are thumbnails, not the actual tabs. The + on the blank thumbnail means you have to add a tab. You don’t have editing capabilities on the thumbnails until they’re linked to tabs.

      See the Related posts under this article (it’s under the email opt in box) – #1, 3, 4 and 5 are different tabs you can add.
      Louise Myers recently posted..How to Take a Social Media Break for Your BusinessMy Profile

      • Paul
        June 11, 2013

        Hi Louise,

        Thanks for your reply – I unfortunately couldn’t find the reference points you mentioned.

        Where I think I was battling to make sense of the blank tab boxes under the timeline cover photo, was that there doesn’t seem to be a straight forward method of customizing these apps tabs via the drop down menu provided (when clicking on the top right hand corner + sign). I I’ve subsequently worked out that an apps provider like Woobox needs to be used for this. I assumed Facebook would have built-in functionality to do this, but it only seems to offer a list of generic app types for loading on the timeline page – not tab customizing functionality. I look forward to hearing from you. Thanks.

        Regards,
        Paul

      • Louise Myers
        June 17, 2013

        That’s right. If you want to make a custom tab, you have to add it thru Woobox or another app provider.

        This post explains how to embed your website or other web page in a tab via Woobox – or if you know HTML, you can use the app to make a completely custom tab:
        http://louisem.com/1197/facebook-timeline-fan-page-tabs-add-your-website-and-pinterest-boards
        Louise Myers recently posted..Social Media Strategy: How Often to Post, Tweet, and UpdateMy Profile

  34. Kelly
    June 13, 2013

    Okay, I am wondering how this is done…This guy is using an app called \\\”My Tab\\\”-He is also able to use gif images for his custom tab images! How? I downloaded the app, and tried using a moving gif image.It did not work, I only got the first still, as usual.. How are these people doing this? If you would like to see his fb address is listed under “website”

    http://www.facebook.com/itsafunnyworld

  35. Cathy
    October 9, 2013

    Louise

    You are a super star. I am a beginner at this, but your tips are phenomenal, and they will help me lift my game. As we say here in New Zealand “you deserve a chocolate fish” !

    Thank you so much

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